Free Standard Shipping

We offer free standard shipping on all orders over $150. Orders under $150 are subject to a flat shipping fee of $12.

Processing Time

Orders are processed within 1–2 business days. You will receive a confirmation email with tracking information once your order has shipped.

Estimated Delivery Times

Standard shipping typically takes 5–7 business days. Express shipping (2–3 business days) is available at checkout for an additional fee.

International Shipping

We currently ship to the United States, Canada, United Kingdom, Germany, and France. International delivery times may vary based on customs processing.

30-Day Returns

We accept returns within 30 days of the delivery date. Items must be unworn, unwashed, and in their original condition with all tags attached.

How to Return

To initiate a return, please contact our support team at support@privystores.com with your order number. We will provide a prepaid return label within 1–2 business days.

Refunds

Once your return is received and inspected, your refund will be processed within 5–7 business days to your original payment method.

Exchanges

We currently do not offer direct exchanges. If you need a different size or item, please return your original order and place a new one.

Non-Returnable Items

Final sale items and gift cards are not eligible for return or exchange.

Additional Shipping and Returns Information

Privystores is not responsible for delays caused by carriers, customs processing, or unforeseen circumstances once an order has been shipped.

If your order arrives damaged or is lost in transit, please contact us at support@privystores.com within a reasonable timeframe so we can assist in resolving the issue.

We reserve the right to update or modify this Shipping & Returns Policy at any time. Changes will be effective upon posting on this page.